Water Heater Repair
Gas and electric water heater repair: no hot water, pilot and ignition trouble, bad elements, leaky valves and noisy tanks, with honest repair-or-replace advice.
Tacoma Plumber for Repairs, Water Heaters and Drains
Tacoma, WA · Home plumbingFamily- and veteran-owned, serving Tacoma homes for 20+ years. We repair and replace pipes, fixtures and water heaters, and we clear stubborn drains. A real person answers 24/7, and you get a flat-rate price before work begins.
- Family- and veteran-owned
- Licensed, bonded and insured
- Flexible financing
- 20+ years of trusted local service
At a glance
Call any hour and tell us what you see, hear or smell. A licensed, background-checked technician finds the cause for a $49 diagnostic fee, waived when you approve the repair. Our regular hours are Monday to Saturday, 8 AM to 5 PM. If you need a plumber at night, we can send one for an after-hours fee.
24/7
A real person answers the phone.
$49
Diagnostic fee, waived when you approve the repair.
Flat rate
Your price, parts and labor included, before work begins.
12 areas
Served across Pierce, King and Thurston counties.
Customer favorite
Keep grease out of your drains with Liquid Rooter® Bio
Our customers rave about this bio enzyme drain treatment because it is so easy to use. Once a month, one tablet digests the grease and buildup that clog kitchen drains, so you call us less. It is affordable, biodegradable, safe for septic systems and helps control drain odors.
- At night before bed, fill your kitchen sink with water.
- Drop in one bio enzyme tablet. It dissolves in a couple of minutes.
- Drain the water and go to bed. The enzymes work overnight.
- Repeat once a month to keep grease problems away.
Each container holds 12 tablets, a full year of monthly treatments.
Call to order: (253) 600-1335What our customers say
Recognized by homeowners
Refer a friend and earn cash
Know a neighbor, friend or family member who needs a plumber? Send them our way through the Rooter-Man referral program and earn cash for referring us. Sign up on our referral site to get started and see how the rewards work.
Water Heaters
Hot water problems get fixed, or replaced when repair no longer makes sense. You get an honest call on which one you need.
Water Heater Replacement
Tank water heater replacement for gas and electric homes, with sizing help, expansion tanks and venting checks. Most replacements are done the same day.
Tankless Water Heaters
Tankless water heater installs, repairs, descaling and tank-to-tankless upgrades. Endless hot water and more room in your garage or closet.
Kitchen and Bath
The fixtures you use every day, repaired or replaced with care for your floors and finishes.
Bathroom Plumbing
Toilet repair and replacement, shower valves and cartridges, tubs, faucets and bathroom sinks, priced up front for homes across the South Sound.
Kitchen Plumbing
Kitchen sink, faucet, garbage disposal, dishwasher and appliance hookup work, plus kitchen drain clogs, priced up front across the South Sound.
Water Lines and Leaks
These services cover the pipes that bring clean water to your home and everything inside the walls.
Whole-House Repiping
Whole-house repiping with PEX to replace galvanized, polybutylene or failing copper supply pipes, priced with one flat-rate quote for the full job.
Water Line Replacement
Replacement of the buried water line from the meter to your house, through two small access holes whenever possible, with a flat-rate price up front.
Leak Detection
Non-invasive leak detection, including thermal imaging, to find hidden leaks in walls, floors, slabs and yards before any wall or floor is opened.
Drains and Sewer
These services cover the pipes that carry water out of your home, from the sink trap to the public sewer main. Most start with finding the real cause.
Drain Cleaning & Rooter Service
Flat-rate drain cleaning and rooter service for sinks, tubs, showers, toilets, laundry lines and main sewer lines across the South Sound.
Hydro Jetting
High-pressure water jetting that scours grease, scale, sludge and roots from drain and sewer lines when snaking is not enough.
Sewer Camera Inspection
Video inspection of your sewer line to find roots, cracks, sags and offsets, for home buyers, recurring backups and repair planning.
Sewer Line Repair & Replacement
Spot repairs and full replacement of the side sewer from your house to the street, plus cleanout installs, with a flat price first.
Trenchless Sewer Repair
Sewer lining and pipe bursting that fix a failing side sewer through small access holes, sparing yards, driveways and trees where the pipe allows.
Water Quality
Know what is in your water before you buy anything. Testing comes first.
Water Softeners & Filtration
Water softener installs, whole-house filtration and a free water quality test for homes on city water or private wells across the South Sound.
Emergency Plumbing
Some problems can't wait. A real person answers 24/7, and we can send a plumber after hours when you need one.
24/7 Emergency Plumbing
24/7 emergency plumbing for burst pipes, sewage backups, major leaks, frozen pipes and no water. A real person answers, and we can send a plumber at night.
No hot water? We repair and replace water heaters
A cold shower, a puddle under the tank or a heater that rumbles and pops all mean it needs a look. We fix gas, electric and tankless water heaters, and we tell you honestly whether repair is worth it or a new one makes more sense.
- Gas, electric and tankless water heaters
- An honest call on repair versus replacement
- Most water heater replacements done the same day
How a service call works
Call any time
A real person answers 24/7. Tell us what you see, hear or smell, and we schedule a licensed technician.Find the cause
Your technician diagnoses the problem for a $49 fee, which is waived when you approve the repair.Price before work
You get an upfront flat-rate price with parts and labor included before any work begins.Fix and clean up
We do the work, protect your home, test the repair with you and clean up before we leave.
Why South Sound Homeowners Call Rooter-Man
The owner answers
Rob Hanson owns the business and answers the phone. Your call reaches a person, not a call center.
Real person, 24/7
Phones are answered day and night, every day of the week, including holidays and weekends.
Flat rate, upfront
Parts and labor are included in one upfront price. You know the cost before work begins.
$49 diagnostic
A $49 fee covers finding the cause, and it is waived when you approve the repair.
Licensed and insured
WA plumbing contractor ROOTE**792MT. Licensed, bonded and insured, with background-checked technicians.
Open Monday to Saturday
Regular hours are 8 AM to 5 PM, Monday to Saturday. After-hours visits are available, with an after-hours fee.
From our recent jobs
Clearing a kitchen sink line with a sectional drain machine. A new gas tank water heater on a stand, with expansion tank and venting, in a garage. New PEX lines at a manifold, with a pressure gauge on test, before the walls close. A new PVC double-sink drain and trap under a kitchen sink.
Plumbing help in the South Sound
A real person answers 24/7. You get a flat-rate price before any work begins.
Towns we serve
From our base on Tacoma's southeast side, we serve homes across the South Sound. That covers Pierce County towns like Puyallup, Lakewood and Gig Harbor. It also covers Federal Way in King County, and Olympia and Lacey in Thurston County.
Popular local services
Frequently Asked Questions
Yes. Our phones are answered 24/7 by a real person, not an answering machine or a call center. Often it is Rob, the owner. Tell us what is going on, and we will schedule a technician and talk you through any steps to take. If it can't wait until morning, we can send a plumber at night for an after-hours fee.
We use upfront, flat-rate pricing. After we find the cause, you get one price for the job with parts and labor included. Nothing starts until you approve it, and there are no hidden fees or hourly surprises. If the job changes, we talk with you before doing more.
It covers the visit and the work of finding what is wrong. When you approve the repair we recommend, the $49 fee is waived. If you decide not to go ahead, the $49 is all you pay, and you still keep the diagnosis to use as you choose.
Yes, for visits outside our regular hours. We are open Monday to Saturday, 8 AM to 5 PM, so a Saturday daytime visit is priced like any weekday. If a plumber has to go out at night or on a Sunday, an after-hours fee applies. You hear the full price, fee included, before any work begins.
We are a locally owned Rooter-Man franchise, and we are independently owned and operated. Rob Hanson owns the business and answers the phone. Our crews live and work in the South Sound, and decisions about your job are made here in Tacoma, not at a national office.
From our blog
Whole-House Repipe Cost in Tacoma
Repipe cost comes down to your home. Bathrooms, floors, access and wall openings all shape the price. Learn how a flat-rate repipe quote works.
Hydro Jetting vs Snaking: Which Drain Fix Fits Your Tacoma Home?
Snaking opens a path through a clog. Hydro jetting scours the whole pipe wall so grease and roots stay gone longer. See which one your Tacoma drain needs.
Sewer Line Replacement in Tacoma: Signs, Camera Findings and Your Options
Not every bad sewer line needs a full replacement. Learn the signs, what a camera inspection shows and how to choose between repair and replacement. We also cover who owns the side sewer.
Plumbing across the South Sound
Call any hour and a real person answers. We are open Monday to Saturday, 8 AM to 5 PM, and you get a flat-rate price before work begins.